01
Client Challenge
Technician assignments, visit evidence, and customer confirmations were scattered across calls and messages.
Real project
Field service operation
Technician assignments, visit evidence, and customer confirmations were scattered across calls and messages.
02
Existing Process
Dispatchers coordinated technicians manually while photos, signatures, and job status arrived through separate channels.
03
Nubirea Solution
A structured field workflow from request and assignment through mobile evidence, customer confirmation, and management follow-up.
04
Key Features
- Technician assignment
- Visit tracking
- Photo evidence
- Customer confirmation
05
Technology
- Odoo Field Service
- Mobile workflow
06
Business Result
The team gained one traceable record from assignment through customer confirmation.
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